Concierge Software
Self-service Reception Terminal
Reception Terminals for
Visitors, Participants and Guests
Welcome:

Visitors
Welcome, register, instruct and guide customers and visitors in office buildings, on production sites and at trade fairs.

Participants
Welcome, register, instruct and accompany participants at seminars and congresses as well as events.

Residents
Welcome, inform, instruct and guide guests in hotels as well as residents in residences and homes.
Digital Concierge Apps
Welcome
Time-dependent and location-based personal welcome messages, visitor listings and room indications.
Registration
Vistor registration management including touch-based self-registration, welcome desk and compliance.
Wayfinding
Interactive site-map with directions to tenants and meeting rooms plus optional push of directions to mobile devices.
Information
Interactive information board for documents, media files, publications, posts or webpages from internal or external sources.
Services
Integration of web-based offerings for housekeeping, personal services, craftsman and public transport.
Chat
Integration of web-based third party chat applications, video conferencing and phone solutions.
QR
Automatic generation of QR codes for contact details, phone dialing, quick registration and web link forwarding.
Ads
Integrated signage solution for corporate adverstisements, service offers and classified ads.
Visitor Registration
and Badge Management
Frontend:
Self-service check-in terminal
Registration terminals are placed at entry points and in the welcome desk area. Registration apps can run independently or as part of Touchway solutions offering additional information and services. Vistors interactions are reported in real-time to the backoffice.
Backend:
Visitor management
Reception staff and security services can manage visitors within a web-based visitor and compliance management application. Visitor data is received from the frontend terminal or entered in advance by the internal contact or reception staff.
Digital self-service reception and registration terminal
The Touchway concierge software allows one to create good looking and well working concierge solutions, visitor information systems and employee terminals. The implementation of an average welcome desk solution will last no longer than two weeks and fits into most landscape and portrait touchscreen terminals.

Flexible configuration with concierge apps
Digital welcome desk terminals feature different touch apps that can easily be dragged into the concierge software repository to cover diverse user needs. Examples are notifications, way-finding, phone directory, room plans and schedules, registration, access control or video chat.
Central management and control
Touchway reception and entry solutions can be centrally maintained, managed and controlled. Moreover, the Touchway Manager allows to implement application and data interfaces to employee databases, room management and building automation systems.
A better way of wayfinding
Make visits at your place as efficient and convenient as possible. Combine direction information with time-dependent events information and location-based services offerings. The route is our goal.
Take the next step
Advice and Price
Expert advise and price tags for your Touchway solution. The more precise your project description is, the more detailed our proposal will be.
Web Presentation
At the one-on-one web conference demo session we will explain to you how Touchway works and how we would implement your individual project.
Download Demo
The free demos allows you to experience the Touchway presentation interface. It works both ways - with or without touchscreen.